Damages: If there are cuts, holes, or large stains, please contact us, and we will look into it further! However, we have a precise quality control team that examines common defect spots for each piece so this is a very unlikely occurrence.
Color: Be aware digital screen may no portray color 100% accurately. Products may look different in real life. If a product has multiple color variants and you received the wrong color, but feel free to contact us if you received the wrong color.
Size: Please make sure you have read the size chart before ordering. Our clothes are Asian fit which is smaller than US or EU sizes. This is more clearly explained in our what is my size section in the FAQ
Threads/Closed buttons: It is common for Asian manufacturers to leave threads hanging and buttonholes as an indication they are brand new. You can just take sharp scissors and cut off the threads and open the buttonholes! Please do not tamper with these if the product is actually damaged.