Refunds, Returns & Exchanges
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Can I return/exchange my product?
Unfortunately due to the rules stated by our fulfillment center, we do not allow for returns or exchanges. Please do NOT send items back to our warehouse address as they will be automatically disposed of. This may seem strange, but in China, it is very common for retailers to not allow exchanges ... -
How do I change or cancel my order?
Please contact us immediately by filling out a contact form or emailing us customersupport@ohgarments.com. This must be done within 12 hours of your order or we may not be able to cancel your order and we may take a cancellation fee. If your order has been processed your order cannot be canceled. -
There is something wrong with my clothes
Damages: If there are cuts, holes, or large stains, please contact us, and we will look into it further! However, we have a precise quality control team that examines common defect spots for each piece so this is a very unlikely occurrence. Color: Be aware digital screen may no portray color 100...