Shipping

  • How long does shipping take?

    All orders are usually processed and shipped out within 2-7 business days (not including weekends), but please allow up to 2 weeks. You will receive an email once your order has dispatched. Depending on your destination, shipping usually takes about 7 - 21 days after the package has been shipped ...

  • My order is stuck in transit!

    If you have a tracking number and you see that your order is not moving in its transit to you, or your tracking number says your order is delivered but you have not received the package you may file a claim with China Post or the courier we shipped with. Please contact our support team they can h...

  • Where can you ship to and where do you ship from?

    Our partnered fulfillment center is located in Guangzhou China. Since we are doing everything within Asia this will help keep our carbon footprint low and our prices reasonable. We can ship to any location worldwide that can be reached by the big couriers: USPS, EMS, DHL, and etc. The only excep...

  • How do I track my package?

    Once an order has been fulfilled you will see the tracking attached. Head over to http://www.17track.com/, https://track.aftership.com/, or the company of your specific courier to enter your tracking number. Please make sure when you're on the website you select the courier that is matching your ...

  • How much does shipping cost?

    Standard shipping is $9 CAD, but free on ordersover $100 CAD, ~80 USD & ~70 EUR within the major world countries and most of Europe/Asia. Our base prices are all in Canadian dollars, but since we allow checkout in different currencies it depends on the current conversion rate and it will be a...

  • I made a mistake when typing in my address!

    Please or fill out this contact form or send an email to customersupport@ohgarments.com We have a system that can pick up some incorrect values in addresses and will reach out if we see anything unusual. If we fail to contact you about your order we will be put the order on hold indefinitely unt...

  • What is insured shipping?

    Insured shipping guarantees if the tracking on your package is lost in transit we will provide a full refund or reship the package for you.